Privacy Policy

1. The short version

• Information you submit to LetsVoice may be processed to provide the features you request.
• Your notes and associated content are retained while they remain in your account.
• You can delete individual notes or delete your account.
• When your content or account is deleted, the associated personally identifiable information and user content are removed in accordance with our deletion processes.
• We do not sell your personal information.
• We do not use your notes for advertising.
• We do not use the content of your notes to train our own AI models.
• Information is shared with external services only where required to provide functionality you have requested or enabled. Those services are named in section 5, and the one that handles every recording is Groq.
• The live text you see while speaking is produced on your device and is not sent anywhere.

2. Information we collect

Depending on how you use LetsVoice, we may collect:

Account information

Your name, email address, authentication information, timezone, language preferences and account settings.

Sign-in information

Identifiers supplied through supported authentication services such as Google or Apple when you choose to use those services to sign in.

Audio recordings

Voice recordings created or uploaded through LetsVoice.

Images and photographs

Images you upload or capture when using features that require image input.

Notes and generated content

Transcripts, typed text, summaries, tags, tasks, reminders, classifications and other information created from or associated with your content.

AI interactions

Questions, instructions, responses and other interactions created while using AI-powered features.

Workflows and custom actions

Instructions, configurations, workflows and related information required to perform actions that you request.

Connected-service information

Information required to provide integrations that you explicitly enable, such as Google Calendar.

API credentials

Where LetsVoice allows you to connect your own supported service or API credentials, those credentials may be securely stored and used to perform requests on your behalf.

Device and notification information

Where you allow notifications, we store a push notification token for each device, along with an installation identifier, the platform and the app version, so that reminders reach the right device and stop reaching devices you no longer use.

Billing and tax information

If you buy a paid plan, we store your plan, subscription status, payment references from our payment provider, and the invoices issued to you. Card details are never stored by LetsVoice and are handled entirely by the payment provider.

Where the law of your country requires it, we also store the country and, for customers in India, the state and any GSTIN you provide, because a tax invoice cannot be issued without them.

Use of the service

We count how much of the service an account has used: the number of notes, recorded minutes, photo notes, questions asked and actions run. These counts apply the limits of your plan, and, within the refund window, decide whether a purchase is eligible for a refund under our Refund Policy.

Sharing a note

If you share a note with someone, we store the email address you share it with so that the note can be delivered and so that you can see and withdraw the access you granted.

Technical information

Our servers record the IP address and browser or app identification associated with a session, which is used to keep accounts secure and to diagnose faults.

3. How we use your information

We use your information to:

• create and authenticate your account;
• provide voice transcription and related processing;
• process images where requested;
• generate summaries, notes, tasks and reminders;
• provide AI-powered features;
• execute workflows and actions requested by you;
• operate integrations you choose to connect;
• maintain your notes and account preferences;
• maintain the security and reliability of LetsVoice; and
• provide, maintain and improve the service.

4. Processing your content

LetsVoice may process information that you submit in order to provide the functionality you request.

Depending on the feature being used, this may include:

• voice recordings;
• transcripts;
• note content;
• images;
• instructions;
• questions;
• workflow information; and
• related contextual information.

Some processing is carried out by the service providers named in section 5 below, acting on our instructions.

What happens on your device instead

The live text that appears while you are speaking is produced on your device by speech recognition that runs locally. That text is not sent anywhere as you speak. A recording is sent for transcription only when you finish it and it is saved to your account.

We do not sell this content, use it for advertising, or use the content of your notes to train our own AI models.

5. Who else processes your information

These are the companies that receive information in order for LetsVoice to work. Each of them is bound by a written agreement to process it only on our instructions, to protect it to the same standard set out in this policy, and to keep it no longer than the service requires. None of them is permitted to use your content for its own purposes, to pass it on, or to train its own models on it.

Always, if you use the feature

Groq	Transcribes your recordings and produces summaries, classifications, answers and the output of actions. Receives the audio and the text of the notes concerned.
Google (Firebase Cloud Messaging)	Delivers notifications to your device. Receives the push token and the contents of the notification.
Hostinger	Carries the email we send you, such as confirmations, reminders and replies to support tickets. Receives your email address and the contents of that message.
Razorpay	Takes payment for a paid plan and holds the card details, which LetsVoice never sees. Receives your name, email address and the amount.

Only if you choose it

Google	Signing in with Google, and Google Calendar or Google Sheets if you connect them.
Apple	Signing in with Apple.
Anthropic or OpenAI	Used in place of Groq for AI features if you supply your own API key for one of them.
Slack, Microsoft Teams, Discord, Google Chat, Google Sheets, Trello, Notion, HubSpot, a web address of your choosing, or an email address	Receive a note only when a workflow you built sends one there. Nothing is sent to any of them unless you set it up.

We do not sell your personal information, and none of these services receive it for advertising.

6. Where your information is processed

LetsVoice is operated from India. The service providers named above process information in the United States and in other countries, so information you submit may be transferred outside the country you are in, including outside the European Economic Area and the United Kingdom.

Where such a transfer is made from the European Economic Area or the United Kingdom, it is made under the European Commission's Standard Contractual Clauses or an equivalent lawful transfer mechanism offered by the provider concerned.

7. Google services

Connecting Google services is optional.

If you choose to connect a Google service, LetsVoice may receive and process the information required to provide the integration you requested.

For example, connecting Google Calendar may allow LetsVoice to create, modify or manage calendar events in response to actions you initiate.

Authorization credentials required for supported Google integrations are stored securely.

You can disconnect an integration through LetsVoice where that functionality is available or revoke access through your Google account.

Your use of Google services remains subject to Google's applicable terms and privacy policies.

8. Apple services

LetsVoice may support Apple services or device-level functionality where available.

For example, Apple may be used for authentication or for functionality provided directly through supported Apple devices and operating-system services.

Information processed directly through Apple services remains subject to Apple's applicable terms and privacy policies.

Where an action is handled entirely through a device-level Apple integration, the relevant information may remain on your device rather than being processed through LetsVoice servers.

9. Data retention

We retain information for as long as reasonably necessary to provide LetsVoice and maintain your account.

Notes, transcripts, recordings, images, workflows and related information may remain associated with your account until you delete the relevant content or delete your account.

When you delete content, the associated user content is removed through our deletion processes.

When you delete your account, personally identifiable information and user-generated content associated with that account are removed in accordance with our deletion processes.

Information may remain temporarily in secure backups until those backups are overwritten or expire as part of routine backup management.

10. Deleting your data

You can delete individual content through LetsVoice where deletion controls are available.

You can also delete your account through the available account settings.

Deleting your account initiates removal of the personally identifiable information and user content associated with the account, subject to temporary backup retention as described above.

If you cannot access your account, contact connect@letsvoice.biz from the email address associated with your account.

11. Information we share

We may disclose information where necessary to:

• provide functionality you have explicitly requested;
• operate integrations you have chosen to enable;
• process transactions;
• maintain and secure the service; or
• comply with applicable law or valid legal requirements.

Every service that receives information, and what each one receives, is listed in section 5.

We do not sell your personal information.

We do not share your information with advertisers.

12. Security

We use reasonable technical and organizational safeguards intended to protect information processed by LetsVoice.

These may include measures such as:

• encrypted network communication;
• protected authentication credentials;
• secure handling of integration credentials; and
• access controls designed to restrict unauthorized access.

No online system can guarantee absolute security.

13. Your rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• access your information;
• correct inaccurate information;
• request deletion; or
• request a copy of certain information.

Many account and deletion controls are available directly within LetsVoice.

For other requests, contact connect@letsvoice.biz.

Who is responsible for your information

Alpha AI
702, Yuva Apartments, MDC-6, Sector 6
Panchkula 134109, Haryana, India
connect@letsvoice.biz

14. Children

LetsVoice is not intended for children under 13.

If we become aware that an account has been created by a child under the applicable minimum age without appropriate authorization, we may remove the account and associated information.

15. Changes to this Privacy Policy

We may update this Privacy Policy as LetsVoice, its functionality or applicable requirements evolve.

The "Last updated" date at the top of this page identifies the latest version.